Frequently asked questions
Short answers for Archive readers. How-tos hold the screens; this page holds the questions people actually ask. Legal wording below stays inside the published Terms and public FAQ — it is not extra lawyering.
What is Domestic Monero?
A Telegram Mini App for peer-to-peer Monero trading: buy/sell XMR against BTC, LTC, ETH, SOL, and USDT — protected by 2-of-3 multisig, with a Multisig Trade Wallet, trade shares, and no exchange-account signup. Same settlement principle as Haveno; faster on Telegram. Public framing: state-gated / mechanical / non-custodial in the trade-share sense — not escrow admin custody. Marketing: domesticmonero.com. Usage: this Archive.
How do I open the app? Is Telegram required?
Yes. The Service operates as a Telegram Mini App. Access it through official bot links. Authentication relies on Telegram-initiated session data.
Official bot: @domestic_monero_bot — Open Mini App
Open the appSee Open the app.
Can I open the Mini App in a normal browser?
No. A normal browser is blocked. You see Open in Telegram and a button to open the official bot. Use the deep link above.
How does multisig protect my trade?
Seller stake sits in a Multisig Trade Wallet for that trade. Moving funds for payout or refund needs the right trade state, the requesting party’s trade share (Authorization Credentials), and coordinated settlement — a 2-of-3 threshold. No single party, including the platform, can move XMR alone.
How-tos: 2-of-3 multisig.
Who holds my XMR during an active trade?
During the Trade Pendency Period, seller stake is deposited to the Multisig Trade Wallet. Release or refund is 2-of-3-gated: trade state + the requesting party’s trade share + coordinated settlement — so no single party, including the platform, moves funds alone. Public framing: non-custodial in that trade-share sense — not chat “escrow admin” custody. This arrangement facilitates peer-to-peer settlement; it is not a bank deposit and is not protected by deposit insurance.
How-tos use chips (Created, Staked, …), not “Pendency.”
What is a trade share?
A trade share is the user-facing name for Authorization Credentials issued to each trade party. Keep it. You need it to request Disbursement (buyer — Receive XMR) or Restitution (seller — Request refund) when the trade reaches the right state. Optional OpenPGP may encrypt delivery of sensitive materials.
If you lose it: “Lost your trade share? Resend it via Telegram.”
Which assets are supported?
XMR against BTC, LTC, ETH, SOL, and USDT as listed in offer creation and browse filters. Supported assets may change.
USDT is ERC-20 on Ethereum mainnet only.
Why was my offer rate rejected?
Rates are validated against reference market data (the UI says Market rate — no vendor name). Offers about 20% away from reference may be rejected. Create Offer shows the allowed range.
Why register an OpenPGP key?
OpenPGP encrypts sensitive trade materials to your public key. It is optional, recommended if you want Authorization Credentials and notifications off plain chat. It is not user-to-user messaging.
My trade appears stalled. What should I do?
Read the trade detail for the current chip and countdown timers. Stake, payment, verification, and authorization phases are time-bound. Missing a deadline can cancel or time out the trade per the rules. Then Cancel Trade, Cancel Offer, and /support.
When may the seller get XMR back?
Restitution is available when the trade enters a refundable state in the app (including certain cancellations after stake). The seller submits valid seller Authorization Credentials. In the Mini App that button is Request refund on Cancelled when stake remains. Cancel Trade is Created only.
When may the buyer receive XMR?
After payment verification, the buyer submits buyer Authorization Credentials at the verifying stage (Receive XMR). XMR is sent to the buyer’s profile XMR address, which must be set before the trade starts and cannot be changed mid-trade.
What fees apply?
Fees depend on trade size and discount tiers shown in the interface (including preferences such as OpenPGP registration). Review fee disclosures when creating or accepting offers. The Fee row is a Create Offer preview only — Fees.
How does Domestic Monero handle legal requests?
The Operator maintains compliance procedures and responds to lawful demands and regulatory inquiries in accordance with applicable law and Section 3 of the Terms. Users must not use the Service for unlawful purposes.
How do I contact support?
Message the official Telegram bot with /support (or /support followed by your question). Include your trade identifier (Trade #ref) and current trade state. Do not transmit private keys, wallet seeds, or OpenPGP passphrases.
There is no separate support Telegram, email helpdesk, or third-party recovery account.
Do you collect KYC?
There is no KYC screen in the Mini App. The public compare table lists KYC as None for Domestic Monero (and for Haveno). That is not a standalone slogan, not “fully anonymous,” and not a legal exemption.
Published Terms §1: the Service is a facilitation layer — not a licensed exchange, broker, or financial advisor. Terms §3: the Operator coordinates matching, timers, verification, and settlement, and cooperates with compliance. Off-platform disputes are primarily between counterparties.
When are wallet addresses required?
Optional on Profile until an action gates you. Creating a SELL offer needs XMR plus that payment asset; accepting a BUY offer (you become Seller) needs the same; accepting a SELL (you become Buyer) needs XMR for payout. The app says to register the missing wallets in Profile before continuing. — Wallets and gates.
Is auto-match on by default?
No. Toggle Enable auto offer matching on Profile. When preferences are missing, it starts off.
Are 6 confirmations required for every payment asset?
No. Confirmations are per asset: BTC 3, LTC 12, ETH 32, USDT 20 (ERC-20 / Ethereum mainnet), SOL finalized (Solana finalized commitment). Payment/proof timeouts also vary. XMR stake has no on-screen confirm count. Full table: Payment proof and confirmations.
Does Archive mirror the engineering spec?
No. Archive is blog + docs for searchers and users. Internal SPEC.md is not published here.
Last updated: 21 September 2026.